Frequently Asked Questions
Everything you need to know about Dublin's upcoming tech-driven home service app.
NeatDoor is a modern, tech-driven home services application designed specifically for homeowners in Dublin. We offer a unified app interface where you can book, track, and manage multiple services like bin washing and window cleaning in under 60 seconds.
Our official mobile app and web platform launch in Dublin is scheduled for Winter 2026. If you sign up during our pre-launch phase, you will secure priority booking access and an exclusive discount code via email prior to the official launch.
The first 500 users who sign up with their email and location details on our landing page will receive a 50% discount voucher code. This code will be sent to your registered email address as soon as we open bookings, and can be applied to our Phase 1 services (Bin Washing and Window Cleaning) for your first month of any subscription plan (it is not valid for one-off bookings).
No! All of our recurring subscription services (like monthly bin washing or bi-monthly window cleaning) are fully flexible. You can pause, reschedule, or cancel your subscription at any time directly through the NeatDoor app without any cancellation fees or contracts.
We take environmental protection seriously. Our teams use biodegradable, eco-friendly, and pet-safe sanitizing agents. Our specialized bin-cleaning trucks also feature water containment and filtration systems that capture dirty runoff water, preventing harmful chemicals from entering Dublin storm drains.
We cover the greater Dublin metropolitan area, including North Dublin, South Dublin, and major suburbs. When you enter your Dublin area/Eircode on our sign-up page, we will notify you of route availability in your specific neighborhood.
Your details are securely saved. If you register via email, you will receive a welcome email within 2 days. If you register via phone, you won't receive an immediate SMS as our messaging service is not yet active. However, we will reach out to you well before our official launch with your exclusive discount code and booking instructions.
Ready to Secure Your 50% Launch Discount?
Join our early-adopter list today. Limited to the first 500 sign-ups in the Dublin area.
